Question 1

What's the difference between Chat and Platform?

Accepted Answer

Chat is an app you use in the browser — pick a model, start a conversation, switch models mid-thread without losing context. Platform is the API: one key and one endpoint that reaches every model, for putting them inside your own product. They're separate products with separate pricing, and you can use either or both.

Question 2

Do I need to know how to code?

Accepted Answer

Not for Chat — it works like any other chat app, with nothing to install or configure. Platform is for developers building on the API, and assumes you're comfortable making HTTP requests or using an SDK.

Question 3

Which models can I use?

Accepted Answer

Frontier models from Anthropic, OpenAI, xAI, DeepSeek, Moonshot, Z.AI, MiniMax and ByteDance, plus de-risked variants you won't find on the original providers. Every model is reachable through the same endpoint and the same request format — you switch by changing the model name.

Question 4

What does de-risked mean?

Accepted Answer

A de-risked model has had its refusal layer removed. The weights and capability are unchanged — what's gone is the classifier that intercepts a prompt and decides you shouldn't get an answer. It matters for work that mainstream models decline despite being legitimate: security research, clinical detail, mature fiction, frank financial analysis.

Question 5

Do I have to rewrite my code?

Accepted Answer

No. The API uses the standard chat-completions format, so in most cases you change the base URL and the model name and your existing client keeps working — including streaming, tool calls, and structured output. Common SDKs work unmodified.

Question 6

Will a model change under my integration?

Accepted Answer

No. Models are addressed by pinned identifiers, so a new version is a new name rather than a silent swap. Deprecations are announced ahead of time, and nothing changes behaviour underneath a running integration without notice.

Question 7

Do you train on my data?

Accepted Answer

No. Prompts and completions sent through the API are not used to train or fine-tune any model, and they are not stored — requests are processed transiently. We keep only operational data such as token counts, timestamps, and error codes, which is what billing and reliability depend on.

Question 8

Where do I find pricing?

Accepted Answer

Chat and Platform are priced separately — Chat by plan, Platform by token — so each has its own pricing page rather than one combined table. Both are linked from the product you're signing up to.

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